Privacy Policy
Last Updated: August 2026
At Unitel Technology Services, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose and protect information when you visit our website, submit an enquiry, request a quotation, or engage with our services.
By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with Unitel Technology Services, we may collect the following information:
Personal Information
When you contact us, request a quotation, book a consultation or submit an enquiry, we may collect:
- Name
- Phone number
- Email address
- City/location
- Address or project location
- Information provided through enquiry or quotation forms
- Any other information you voluntarily provide to us
Project and Requirement Information
For evaluating and delivering our services, we may collect information such as:
- Electricity consumption or electricity bill details
- Required solar capacity
- Roof or property details
- Project requirements and technical specifications
- EV charging site information
- Commercial or industrial energy requirements
- LED display/video wall requirements
- Information required for site assessment, feasibility studies, quotations and project implementation
Communication Information
We may maintain records of communications relating to your enquiry or project, including:
- Emails
- Telephone communications
- WhatsApp communications
- Enquiry forms
- Consultation notes
- Project-related correspondence
Technical Information
When you visit our website, certain technical information may be collected automatically using Google Analytics, or Social Media Analytics which are not stored in any of our systems, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Approximate location information
- Referring website or source
- Date and time of website access
- Website usage and interaction information
This information may be collected through cookies, analytics tools and similar technologies.
2. How We Use Your Information
We may use the information collected for the following purposes:
- To respond to your enquiries and requests
- To provide quotations and project estimates
- To understand your energy or infrastructure requirements
- To conduct solar feasibility assessments and site evaluations
- To design and recommend appropriate solar solutions
- To provide EV charging feasibility and infrastructure solutions
- To provide LED indoor and outdoor video wall solutions
- To coordinate installation, engineering, procurement and project implementation
- To provide maintenance, after-sales support and service assistance
- To assist with applicable government schemes, subsidies, approvals and related documentation where requested
- To coordinate with relevant DISCOMs, authorities, OEMs, suppliers or project partners where necessary for your project
- To communicate with you regarding your enquiry, project or service
- To send service-related notifications, updates and reminders
- To improve our website, services and customer experience
- To understand website usage and marketing effectiveness
- To prevent fraud, misuse or unauthorized activity
- To comply with applicable legal, regulatory and contractual requirements
We may also use your information to communicate with you about products, services, offers or updates that may be relevant to your requirements, subject to applicable laws and your communication preferences.
3. Solar Subsidy, DISCOM and Government-Related Information
If you request assistance with rooftop solar subsidy, net metering, DISCOM procedures or other government-related schemes, Unitel may need to collect and process additional project and documentation information.
Such information may be shared with relevant government departments, DISCOMs, portals, authorities, approved vendors, OEMs or other parties involved in processing your application or completing your project.
Unitel will use such information only to the extent reasonably necessary for providing the requested service, completing the applicable process, complying with legal requirements or fulfilling contractual obligations.
Please note that government subsidy approval, eligibility, amount and release are subject to the applicable scheme rules, government guidelines, DISCOM requirements and the decisions of the relevant authorities.
4. How We Share Your Information
Unitel Technology Services does not sell or rent your personal information to third parties.
We may share information when reasonably necessary for providing our services, completing a project or complying with legal requirements.
This may include sharing information with:
Government Authorities and DISCOMs
Where required for:
- Solar subsidy applications
- Net metering
- Electrical approvals
- Inspections
- Regulatory compliance
- Other government or DISCOM processes
OEMs, Suppliers and Service Partners
We may share relevant project information with trusted manufacturers, suppliers, contractors, technical partners or service providers where necessary to:
- Supply equipment
- Design systems
- Complete installation
- Provide technical support
- Maintain equipment
- Fulfil project requirements
Technology and Service Providers
We may use third-party providers for:
- Website hosting
- Website analytics
- Email communication
- CRM or lead management
- Form processing
- Marketing and advertising
- Website security
- Communication and customer support
Such providers may process information on our behalf and are expected to handle it in accordance with applicable requirements.
Legal and Regulatory Requirements
We may disclose information where required by applicable law, court order, government authority, regulatory requirement, or to protect our legal rights and interests.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and measure website performance.
Cookies may help us understand:
- Which pages visitors view
- How visitors navigate the website
- How visitors interact with forms
- Which marketing channels generate website visits
- General website performance
We may use services such as Google Analytics, Google Tag Manager, advertising platforms or other analytics technologies for these purposes.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Advertising and Remarketing
Unitel Technology Services may use digital advertising and remarketing platforms to promote its products and services.
These platforms may use cookies, pixels or similar technologies to understand website visits, advertising interactions and campaign performance.
Depending on your settings and applicable platform policies, you may see Unitel advertisements after visiting our website or interacting with our online content.
We do not provide your personal information directly to advertisers for them to independently sell or market their products to you.
You may manage advertising preferences through the relevant advertising platform or your browser/device settings.
7. Data Security
Unitel Technology Services takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, loss or disclosure.
Depending on the nature of the information and the services involved, we may use:
- Secure website connections
- Access controls
- Restricted access to customer information
- Password and account protections
- Secure communication methods
- Administrative and technical safeguards
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Responding to enquiries
- Completing projects
- Providing warranty and after-sales support
- Maintaining project records
- Meeting contractual obligations
- Resolving disputes
- Maintaining accounting and business records
- Complying with applicable legal and regulatory requirements
The actual retention period may vary depending on the nature of the information and the applicable legal, contractual or operational requirements.
Where information is no longer required and there is no legal or legitimate reason to retain it, we may delete or anonymize it.
9. Your Privacy Rights
Subject to applicable laws and reasonable verification requirements, you may have rights regarding your personal information, including the right to:
- Request access to personal information held by us
- Request correction of inaccurate information
- Request updating of incomplete information
- Request deletion of information where legally permissible
- Withdraw consent for certain communications
- Opt out of promotional communications
- Raise a privacy-related concern or complaint
Some information may need to be retained where required by law, contractual obligations, accounting requirements, warranty obligations or legitimate business purposes.
To exercise your privacy rights, please contact us using the details provided in the Contact Us section below.
10. Marketing Communications
If you provide your contact details through our website, enquiry forms, advertisements, telephone calls, WhatsApp or other communication channels, we may contact you regarding your enquiry or requested service.
Where applicable, we may also send information about:
- Solar solutions
- Rooftop solar
- Government schemes and subsidy-related updates
- EV charging infrastructure
- LED video walls
- Energy-efficiency solutions
- New services and relevant offers
You may request that we stop sending promotional communications at any time.
Please note that even after opting out of promotional communications, we may continue to send essential service-related communications concerning an existing enquiry, quotation, installation, project, warranty or service.
11. Third-Party Websites and Links
Our website may contain links to third-party websites, government portals, social media platforms, manufacturers, technology partners or other external websites.
Unitel Technology Services does not control the privacy practices, security or content of these third-party websites.
We encourage you to review the privacy policies of those websites before providing them with personal information.
12. Children’s Privacy
Our website and services are primarily intended for adults and businesses.
We do not knowingly request or intentionally collect personal information from children under the age applicable under Indian law for independent use of our services.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
13. Data From Enquiry and Contact Forms
When you submit a Get a Quote, consultation or contact form through our website, the information you provide may be used by Unitel Technology Services to contact you regarding your requirement.
Depending on the enquiry, we may ask for information such as:
- Name
- Phone number
- City
- Type of project
- Required capacity
- Project description
- Property/site information
Providing certain information may be necessary for us to properly evaluate your requirement and provide an appropriate response or quotation.
14. Changes to This Privacy Policy
Unitel Technology Services may update or modify this Privacy Policy from time to time to reflect:
- Changes in our services
- Changes in technology
- Changes in legal or regulatory requirements
- Changes in our data-handling practices
Any updated version will be published on this page with a revised Last Updated date.
We encourage you to review this page periodically.
15. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.
Any dispute relating to this Privacy Policy or the handling of personal information shall be subject to the applicable jurisdiction of the courts in Bhubaneswar, Odisha, India, subject to applicable law.
16. Contact Us
If you have questions, concerns, requests or complaints regarding this Privacy Policy or the way Unitel Technology Services handles your information, please contact us:
Unitel Technology Services
Partner For Solar, EV & Smart Energy Infrastructure
Email: sales@uniteltechnology.in
Phone:
+91 9938975209
+91 9437057499
Address:
188 & 188A, Sector A, Zone B,
Mancheswar Industrial Estate,
Bhubaneswar, Odisha, India – 751010
Website:
https://uniteltechnology.in/
Last Updated: August 2026
